Where Bus Routes Fail, Cities Turn to On-Demand Solutions

Communities across the country are moving forward with on-demand transit options, as they aim to meet public needs through more innovative approaches which do not require a large, fixed-route bus.

“The on-demand transit model is proving to be the best solution for suburban and low-density communities,” said Andy Ambrosius, a spokesman for Via, a private-sector provider of on-demand transit. “That’s the key challenge for cities today, because as cities grow, it becomes difficult to continue to build affordable, efficient and reliable public transportation.”

Via counts more than two dozen partnerships with cities, transit agencies and universities across North America. The service works similar to other on-demand transportation options like Uber or Lyft, where riders access Via with an app, and generally pay a flat fee for transportation within a prescribed service area.