June 10, 2021

Mobility21 UTC researcher Jon Peha, along with several other Carnegie Mellon University researchers, despite repeated statements from internet service providers that they have handled the increased demand for service “just fine” during the COVID-19 pandemic, believe that is not the case.  Read their paper “Lessons from Internet Use and Performance During COVID-19” to see where the researchers see ISPs fell short and what improvements can be made for the future.