Ride-hailing trips from the outer boroughs in New York City increased 40-fold between 2014 and 2017, accounting for 56% of the market by the end of 2017, according to a paper published in the Transportation Research Record.
Ride-hailing trips increased by 46% across all five boroughs in that time, according to the paper, which analyzed data from the city’s Taxi and Limousine Commission. Rides originating in Manhattan leveled off in that time, with growth coming from outside of the city center.
A bulk of the new trips originated in minority and low-income neighborhoods without reliable bus or transit service. That, said study author Carol Atkinson-Palombo of the University of Connecticut, suggested that Uber and Lyft were “filling the gap in public transit.”