Waymo has officially published guidelines cops and first responders can follow in case an autonomous car is involved in an accident. Without a human driver controlling the wheel, after all, there’s nobody to ask license or information from. More importantly, authorities need to know how to safely pry open or deactivate self-driving vehicles if their passengers are unconscious and need help. The Alphabet-owned company submitted the guidelines to the California DMV back in May, and now you can read (PDF) the whole thing online.
Waymo opened its instructions with a toll-free, 24-hour hotline number. The company is encouraging emergency responders to call it — or press the Live Help button on the ceiling of the vehicle — so they can talk to one of its trained specialists who can help them find the best solution for the situation at hand.