Uber is aiming to boost driver and passenger safety in an effort to rebuild trust in the brand.
The ride-hailing company has created a feature on its app to reach out to passengers and drivers if it detects an accident or unplanned stop. Drivers will also have access to a hands-free feature to pick up passengers without touching their phones, and they will no longer see data detailing where they retrieved passengers in the past.
“This is just the beginning of the journey for Uber,” CEO Dara Khosrowshahi said Wednesday during the company’s unveiling of the new features in New York City. “We want Uber to be the safest transportation platform on the planet.”