Uber made the concept of booking a cab with a phone call seem outdated. Now it’s trying to bring it back.
The ride-hailing firm is testing out a new toll-free phone number in Arizona that people can call to book a car without needing a smartphone.
Passengers can call 1-833-USE-UBER to reach an Uber contractor who will book a ride on the app and give them a price quote. Uber will then send driver details, expected arrival time and receipts via text message.
Uber said the service is intended for people, especially the elderly, who may not own a smartphone and have access to its app. According to Pew Research, less than 20% of Americans don’t own a smartphone.