In coming weeks, SEPTA expects to release the results of a study on how to improve CCT service.
It could look to Boston. Transit officials there are nearing the end of a one-year pilot program that could reinvent paratransit services. Since fall 2016, the Massachusetts Bay Transportation Authority has subsidized rides on Uber and Lyft.
It is a work in progress, and there are concerns about providing equal service for everyone who needs it, but ride-booking services could create unprecedented mobility and freedom for people now forced to live by the limits of paratransit services, said advocates for the elderly and disabled around Boston.