Pitt Ohio was among the first to adopt centralized billing and dispatch functions and to use imaging technology to speed up the flow of information from its network of freight terminals. And it was the first LTL carrier to install in-cab computers, which dramatically improved communications with drivers and captured key information about detention and claims.

Hammel said the idea for SafetyBox came out of a need for a central repository for information about drivers and better ways to assess performance, streamline compliance tasks and improve the management of risk.

The safety department at Pitt Ohio worked with students and alumni at Carnegie Mellon University to analyze 20 years of data on 12,000 drivers in an effort to develop software that could identify drivers at the highest risk of crashes or leaving the company.
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