In 2016, Switaj teamed up with a group of area healthcare providers, including nurses, doctors, social workers, hospitals and transportation companies to examine their process for arranging transportation for patients. Using the design thinking methodology, Switaj spent the rest of 2016 developing iterations of a technology platform that could address the major pain points in the healthcare transportation process. In 2017, Switaj, finance expert Angela Damiano, and techie Ankit Mathur co-founded Roundtrip, an on-demand medical transportation company that provides non-emergency medical transportation for healthcare providers and patients.
Roundtrip provides online and mobile tools that enable healthcare professionals to schedule, dispatch and monitor non-emergency transportation for patients. Health systems, healthcare providers, paratransit companies and health plans can use Roundtrip’s customized online marketplace and digital tools to connect patients with the type of ride they need, from basic rideshares and medical sedans to wheelchair vans and stretcher vehicles.