Truck manufacturers are pushing full steam ahead into connected vehicle platforms, using telematics and data integration to drive value for customers while providing countless other benefits for partners, the community and the OEMs themselves.
Paccar started its digital transformation journey in 2015 with a remote diagnostics platform, said Jamin Swazo, director of marketing, Kenworth Trucks. The company has since expanded from a Paccar engine-only platform to a Cummins engine platform and more recently a connected system for its medium-duty trucks.
The engine health insights Kenworth gleans from telematics data allows the manufacturer “to [provide] better uptime to our customers,” said Swazo, one of several speakers who participated in a forum during the in.sight user conference that is taking place in Houston this week. “And a customer’s uptime translates into good business for us.”