HERE Mobility’s’s State of Mobility 2019 report asked about 21,000 people in the United States and Europe about their current transportation habits. The survey also tested the idea of mobility as a service to change consumer behaviors. The survey examined the transportation patterns, perceptions, and expectations of individuals from America, France, Spain, Germany, the U.K., the Netherlands, Norway, Finland, and Sweden.

The report found that:

Fewer than half of respondents use ride-hailing apps at all (47% in the US and 43% in Europe)

Individuals still face multiple pain points within their daily travel, including safety, convenience and access

MaaS may make it easier for families to use public transit and other modes of transportation

Many consumers expect their transportation behavior to shift away from private cars in the years to come
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