MBTA Rolls Out Real-Time Crowding Data for Nine Bus Routes

The MBTA has started broadcasting real-time bus crowding information for nine bus routes on its website, digital signs, and on the Transit smartphone app, making it the largest U.S. transit agency to share real-time crowding information available to riders…

Crowding levels are described as “Crowded,” “Some Crowding,” and “Not Crowded,” with standards based on lower crowding thresholds that allow for greater physical distancing on buses…

The crowding data come from automated passenger counters (APCs), sensors installed at the front and rear doors that detect when someone boards or exits from the bus. MBTA staff have been riding buses and counting passengers manually to verify the accuracy of the APC counters’ reports, and as that verification process continues, crowding data will be made available on more routes over the course of the summer.
More>>