The service Lyft providers to health care companies works via their Concierge offering, a B2B version of its ride-hailing service that allows businesses to schedule and call rides for their patients and clients. The planned EHR integration would take this a step further, automatically detecting special transportation needs in a patient’s file and making that a part of the ride-hailing workflow without any additional work needed on the health care provider’s part.

This would be an industry first, according to Lyft and Allscripts, and would also serve up real-time notifications of key events like patient pick-up, as wells live ETAs for health care providers.
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