According to J.D. Power’s 2023 U.S. Electric Vehicle Experience Home Charging Study released on March 16, 2023, the growing EV market has experienced rising electricity rates partly due to the recent inflationary period, which has led to lower satisfaction with home charging.

Although more than two-thirds (68%) of EV owners have a permanent level 2 charging station at home, their overall satisfaction decreased by 12 points from last year on a 1,000-point scale, the study found.

The speed for all three home charging segments is another factor bringing down overall satisfaction in the study…

The 2023 study’s primary findings are as follows:

The importance of educating owners grows as electricity prices rise: Only 51% of EV owners, up slightly from 49% a year ago, claim to be aware of utility company programs for charging their vehicles at home…

More than one-third of owners (35%) say they always schedule a time to charge their car at home, compared to 49% who say they don’t utilize any scheduling.