The ITS America Webinar Series provides an opportunity to learn about developments in the ITS Industry and connect with other ITS professionals on a wide range of topics. At 2:00 p.m. EST on June 11, the topic will be Off-the-Shelf Road Incident Management, presented by GEWI, which recently implemented this system for a European customer. The session will focus on the advantages of a system that can be customized to each organizations specific response plan, based on the type of incident. Beyond accidents, the RIM system enables organizations to handle traffic infrastructure events as projects, managed by a team or teams, to engage the appropriate resources for response, provide ATIS as required, and keep all stakeholders informed though every step of the process.