How interactive kiosks, digital signage empower transit riders

Bus and rail riders no longer have to sort through paper copies of transportation schedules when they visit The Wood Street Station in downtown Pittsburgh. Instead, they can access schedules on an interactive, 8-foot tall kiosk. They can even map out an itinerary.

Welcome to the brave new world of public transportation, where interactive kiosks and digital signage are making life easier for bus and light rail users.

Riders in downtown Pittsburgh can access real-time arrival information and plan a trip within the transit system while also exploring first and last mile choices — personal car use, bicycle or walking. In addition, a trip planning module allows them to interact with a mapping database so they can search for specific places to visit. Users can plan their itineraries right on the touchscreens and email it to themselves.