The fact that the force’s FB page has attracted over 1.23 lakh members is also ample evidence that this unique experiment to open a real-time, two-way communication channel with civic-minded residents of the Capital is a runaway hit. It has enabled road-users to interface smoothly with the traffic police by bypassing bureaucratic bottlenecks. Joint commissioner of police, traffic, Satyendra Garg said Delhiites had become familiar with the participatory policing platform over a period and were actively reporting violations on the road now. “They upload incriminating pictures and other details pertaining to various type of traffic offences, on whose basis the traffic police shoot off challans,” the traffic police chief observed.
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