It’s a lot of data to maintain and make available to the public, and the department was focused on creating “one good customer experience” for its vast amounts of information on everything from road conditions to annual traffic, said its Chief Data Officer and acting Chief Technology Officer Daniel Morgan.
Morgan showcased the progress the department has made so far building out the repository, and the lessons it’s learned along the way, at Socrata Connect in Austin last week.
“Our goal was to have no wrong door, and one good customer experience for all of that data, and to make it easy for our data publishers to get data out to the public,” he said.
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