Community buy-in and open dialogue are key in city, academia collaboration

In a recent interview with Smart Cities Dive, Karen Lightman, executive director of the university’s Metro21: Smart Cities Institute, said the organization has been successful in assisting Pittsburgh’s pilot programs and initiatives due to the deliberate nature with which it chooses the projects it works on with the city…

“We don’t want to run your streets like we’re Carnegie Mellon,” she said. “We’re a research institute. We’re also not consultants. So we’re not going to run your streets for you but we’re going to show you how to do it efficiently and effectively and then you decide. You make the policy decision, you make the investment and if you want to do this. Again, it’s technology as a tool, not a guide.”