Chicago’s New Smart Cards Make Commuting Even Harder

“Stop. Stop. Go.”
The error message blinks back at commuters from electronic turnstiles in the Chicago subway stations. Many need to swipe several times before the city’s new transit card even registers. And that’s only one of the challenges the system currently faces.
Ventra, the new electronic open-fare system for Chicago’s public transit system, launched August 2013. The Ventra smart cards are slated to replace the city’s old magnetic strip fare card system before the new year.
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