When it comes to technological advances in the car cabin, car companies are “getting better and they’re getting worse,” said Jake Fisher, Consumer Reports’ head of automotive testing. J.D. Power, another prominent car researcher, in February highlighted software for audio, navigation and voice recognition as “the most problematic area on most vehicles,” adding the issues drag down dependability scores.  “We see across the board as auto makers introduce complex electronic systems, they’re having more problems,” Mr. Fisher said.  Honda said it continues “working diligently to enhance the usability and functionality of these in-demand technologies in our unrelenting effort to create new value for our customers.”
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