Amtrak made a few updates to its website and mobile app. Now, when booking their trip, customers can easily see how full their reserved train will be. Since bookings are limited on most trains to allow for physical distancing, the quantity of customers traveling is indicated based on the reduced number of seats available. The percentage is displayed in real-time when customers search for their train.
In addition to the capacity details, Amtrak also updated its app to provide an extra level of confidence and security while traveling. Version 4.1 delivers significant enhancements to meet customers’ needs, including new initiatives to support personal safety, contact-free travel, and promote physical distancing. Now with the app updates, customers can more efficiently book, change, and monitor travel while on the go.