Working with Kari Watkins of Georgia Tech, who helped develop theOneBusAway app, Candace Brakewood of the City College of New York recently studied the effects real-time information had on rider behavior in Tampa (where the app was deployed in summer 2013) and Atlanta (where the full launch came in February 2014). In both places, riders using real-time services experienced shorter wait times and greater trip satisfaction; there were also signs the apps might increase ridership (fitting with previous evidence from Chicago).
More>>